SAP EWM Architect / Senior SAP EWM AMS Consultant
SAP EWM Architect / Senior SAP EWM AMS Consultant
Location: Chicago/Mundelein, IL
Duration: Long Term
Work Arrangement: Hybrid — 3 days onsite, Tuesday–Thursday
Visa: US Citizens, Green Card, TN Visa
Employment: W2 / C2C
Job Summary
We are seeking a seasoned Senior SAP Extended Warehouse Management (EWM) AMS Consultant / Architect with 15–20 years of overall SAP experience to support Application Management Services (AMS) for a global client onsite in the Chicago/Mundelein area.
The ideal candidate will have deep SAP EWM expertise, strong AMS delivery leadership, and significant transition experience as a receiver, ensuring a smooth handover from an incumbent support or implementation team.
This position requires strong stakeholder management, process governance, hands-on problem solving, and the ability to stabilize and optimize SAP EWM operations in a complex global environment.
Key Responsibilities
- Lead SAP EWM AMS delivery while ensuring SLA compliance and service quality.
- Manage incident, problem, change, and release management following ITIL practices.
- Perform root cause analysis and implement permanent resolutions for recurring issues.
- Support operational stability across Decentralized and Embedded SAP EWM environments.
- Coordinate with offshore teams to support 24x7 global operations.
- Act as the primary onsite lead during AMS transition and knowledge transfer.
- Validate processes, configurations, open tickets, risks, gaps, and dependencies during transition.
- Establish transition governance, reporting, and issue-resolution processes.
- Lead post-transition stabilization and transition into steady-state AMS.
- Provide advanced functional support for:
- Inbound and outbound logistics
- Internal warehouse processes and task management
- Handling Unit (HU) and Wave Management
- RF Framework
- Labor Management
- Slotting and Rearrangement
- Storage Control
- Cross-Docking
- Support integrations with SAP S/4HANA, TM, GTS, QM, and 3PL systems.
- Deliver minor enhancements, system tuning, and continuous process improvements.
- Serve as the onsite interface between client business/IT teams and offshore delivery teams.
- Mentor onsite and offshore SAP consultants.
- Identify automation and optimization opportunities.
- Support S/4HANA Embedded EWM migration and warehouse automation initiatives.
- Maintain comprehensive knowledge documentation and operational processes.
Required Qualifications
- 15–20 years of overall SAP experience.
- Extensive hands-on experience with SAP EWM.
- Strong experience in SAP EWM AMS/support operations.
- Proven experience leading or participating in AMS transition as the receiving team/receiver.
- Experience with both Decentralized EWM and Embedded EWM.
- Strong knowledge of warehouse management processes and EWM functionality.
- Experience with ITIL-based incident, problem, change, and release management.
- Strong root-cause analysis and production-support experience.
- Experience working with offshore/global delivery teams.
- Strong client/stakeholder communication and leadership skills.
- Experience with SAP S/4HANA and related integrations.
Preferred Qualifications
- Experience with SAP TM, GTS, QM, and 3PL integrations.
- Experience with warehouse automation.
- Experience supporting S/4HANA Embedded EWM migration.
- Experience mentoring SAP EWM teams.
- Strong process documentation and knowledge-management experience.
Work Location / Schedule
- Chicago/Mundelein, Illinois
- Hybrid — onsite Tuesday, Wednesday, and Thursday
- Long-term engagement
Work Authorization
- US Citizen
- Green Card
- TN Visa